Applies ToOutlook for iOS

Use the categories here to find the help you need or use the search box above.

Getting Started

Settings

General Questions

Calendar Management

Troubleshooting

How do you report an issue or bug?

Updating your email account password

How can I recover my password for Microsoft accounts: including outlook.com, Hotmail, Live, MSN, Onenote, etc.?

I need help with my outlook.com account.

How do I unblock my outlook.com account?

Why is my Microsoft Exchange account disabled?

How do I clear the cache or locally reset/refresh the client/app?

How do I manually enter my Exchange account information?

Error: IMAP Autodiscover Failed

Error: Invalid IMAP Server Info

Error: New Contact Security Notice

Error: SMTP Invalid Server Info

Error: SMTP Autodiscover Failed

Error: SMTP SSL Check Failed

Error: SMTP Secure Connection

How do I enter IMAP port numbers?

I can't add a second Microsoft 365 account to my Outlook app. What's going on?

After I changed my primary alias on my outlook.com account, I can't log back in.

Is there a limit to how many accounts I can add to my Outlook app?

I see Error 403, or disallowed_useragent and a Google error. What's up?

I don't see how to forward or reply to a message anymore: It used to be on the bottom navigation bar. Where did it go?

My iPhone X (or later) doesn't have a home button. How can I kill the app, take a screenshot, or force reset on this device?

Where are my starred and important folders in my Gmail account?

2 factor authentication with AOL accounts

I haven't used Outlook for a while. Why are my messages taking a long time to sync on my Gmail or Exchange account...

Mailbox Quota Exceeded

Failed to add Microsoft 365 account or cannot syncing new messages with your existing Microsoft 365 account?

NoSuchAccountException: Login Error

Access Denied: Login Error

WrongServerType: Login Error

Why can't I see my calendar or contacts from my Yahoo account?

Phone numbers with special characters do not initiate a call

Data Privacy and Security

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