In Microsoft Teams (free) you can make a one-to-one or group call with up to 20 participants from any of your chats. 

Tip: If you want to host a call with more than 20 participants, create an instant meeting or schedule a meeting.

To start a call:

  1. From the Chat tab, select the chat with the person you want to call. If you’re not currently in a chat with someone, you’ll need to start a chat to call them.

  2. From the top of your chat, tap to start either a Video  Video call button or Audio  Audio call button call. If you start the call from a group chat, you will be asked to confirm that you want to call everyone in the group.

What you can do during a call

Teams Chat Bubbles button

Go to your chat during the call.

Show participants button

You can have up to 20 participants on the same call from your group chat. If you'd like more participants, create an instant meeting.

Share button

Share your screen or media from your device

Raise Hand button

React or raise your hand.

Video off button

Turn Video on or off.

Microphone button

Turn Microphone on or off.

Speaker on/off button

Turn Speaker phone on or off.

More button

From the More menu, you can:

  • Hold button  Put yourself on hold.

  • Closed captions button   Turn on live captions.

  • Turn video off button  Turn off incoming video.

  • Change meeting views button  Change the call's Meeting views.

End call button

​​​​​End or leave the call. 

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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