In Microsoft Teams (free) you can make a one-to-one or group call with up to 20 participants from any of your chats. 

If you want to host a call with more than 20 participants, create an instant meeting or schedule a meeting.

To start a call:

  1. From the Chat tab, select the chat with the person you want to call. If you’re not currently in a chat with someone, you’ll need to start a chat to call them.

  2. From the top of your chat, tap to start either a Video  Video call button or Audio  Audio call button call. If you start the call from a group chat, you will be asked to confirm that you want to call everyone in the group.

What you can do during a call

Teams Chat Bubbles button

Go to your chat during the call.

Show participants button

You can have up to 20 participants on the same call from your group chat. If you'd like more participants, create an instant meeting.

Share button

Share your screen or media from your device

Raise Hand button

React or raise your hand.

Video off button

Turn Video on or off.

Microphone button

Turn Microphone on or off.

Speaker on/off button

Turn Speaker phone on or off.

More button

From the More menu, you can:

  • Hold button  Put yourself on hold.

  • Closed captions button   Turn on live captions.

  • Turn video off button  Turn off incoming video.

  • Change meeting views button  Change the call's Meeting views.

End call button

​​​​​End or leave the call. 

To start a call:

  1. From the Chat tab, select the chat with the person you want to call. If you’re not currently in a chat with someone, you’ll need to start a chat to call them.

  2. From the top of your chat, tap to start either a Video  Video call button or Audio  Audio call button  call. If you start the call from a group chat, you will be asked to confirm that you want to call everyone in the group.

You can also start a call from the Calls tab.

What you can do during a call

Teams Chat Bubbles button

Go to your chat during the call.

Show participants button

You can have up to 20 participants on the same call from your group chat. If you'd like more participants, create an instant meeting.

Share button

Share your screen or share media from your device.

Raise Hand button

React or raise your hand.

Video off button

Turn Video on or off.

Microphone button

Turn Microphone on or off.

Speaker on/off button

Turn Speaker phone on or off.

More button

From the More menu, you can:

  •   Hold button  Put call on hold.

  •   Background settings  Modify your Background effects.

  •   turn off incoming video iOS  Turn off incoming video.

  •   Layout button  Change the call's layout.

End call button

End or leave the call.

To start a call:

  1. From the Chat tab, select the chat with the person you want to call. If you’re not currently in a chat with someone, you’ll need to start a chat to call them.

  2. From the top of your chat, tap to start either a Video  Video call button or Audio  Audio call button  call. If you start the call from a group chat, you will be asked to confirm that you want to call everyone in the group.

What you can do during a call

Teams Chat Bubbles button

Go to your chat during the call.

Show participants button

You can have up to 20 participants on the same call from your group chat. If you'd like more participants, create an instant meeting.

Video off button

Turn Video on or off.

Microphone button

Turn Microphone on or off.

Speaker on/off button

Turn Speaker phone on or off.

Share button

Share your screen. When selecting which screen you want to share, you'll also have the option to Include computer sound.

More button

From the More menu, you can:

  • Access your Device Settings.

  • Put the call in Focus mode.

  • Put the call in Full screen mode.

  • Use Apply background effects to blur or change your background.

  • Use Don't show chat bubbles to turn off chat popups for the duration of the call.

  • Turn off incoming video  Turn video off button.

  • Put call on Hold  Hold button.

End call button

​​​​​End or leave the call. 

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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