App passwords for a work or school account

Create an app password for a work or school account

To create an app password, take the following steps. You can repeat these steps to create an app password for as many apps or devices as you need.
 

1. Sign in to the Additional security verification page, and then select App passwords.

   Important: If you don't see App passwords as an option, they're not available in your organization. Contact your IT Admin for more information.

2. Select Create, type the name of the app that requires the app password, and then select Next.

3. Copy the password from the Your app password page, and then select Close.

4. On the App passwords page, make sure your app is listed.

5. Open the app you created the app password for, and then paste the app password when asked for it. You should only have to do this once per app.

To delete an app password for your work or school account

1. Sign in to the Additional security verification page, and then select App passwords.

2. On the App passwords page, select Delete next to the app password you want to delete.

3. Select Yes to confirm you want to delete the password, and then select Close. The app password is successfully deleted.

If your work or school app passwords aren't working properly

Make sure you typed your password correctly. If you're sure you entered your password correctly, you can try to sign in again and create a new app password.

If neither of those options fix your problem, contact your organization's Help desk so they can delete your existing app passwords, letting you create brand-new ones.