In Microsoft Teams (free) you can add SMS participants from Brazil, Canada, Colombia, France, Germany, Great Britain, India, Japan, Mexico, or the US to a new or existing group chat. SMS participants from other countries will receive an invite to join Microsoft Teams (free) and can then join the group. 

Note: Support for Australia's SMS participants will end on September 1, 2024. Participants of existing chats who are inactive for 30 days will be removed from the chat. Learn more about chatting via SMS. Learn more about chatting via SMS.

Add SMS users to a new group

  1. Tap the New ChatNew chat button button.

  2. Tap New group chat.

  3. Take or add a photo, type a group chat name, then tap Next.

  4. In the To: line, type the SMS user's phone number and Add contact name to the phone number.

    Tip: The SMS user will appear in the chat with the name you assigned to them. The SMS user can change the name later using SMS commands.

  5. Continue to add other members of the chat by phone, name or email address until you're done creating the group.

  6. Send a chat message to finish creating your new group. Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

Add SMS users to an existing group

  1. Tap the chat you'd like to add the SMS user to.

  2. For mobile users, tap the group chat's name, then tap Add people  Add people button.

  3. Enter in your SMS user's phone number and their name, then write an invite message so they know it's from someone they know and add them by tapping Send

    Tip: The SMS user will appear in the chat with the name you assigned to them. The SMS user can change the name later using SMS commands.

  4. Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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