How to create a new Microsoft account
A Microsoft account gives you access to Microsoft products and services with just one login.
Notes:
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If you don't have your own email, or want to get a new Outlook.com email address, go to outlook.com and select Create free account.
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Addresses used for Microsoft accounts cannot be not reused. Even if an account was closed a long time ago, you cannot create a new account using the old email address.
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If you're creating an account for a child, a parent or guardian will also need to sign in to finish setting up the account. Learn more.
What's included?
The best of Microsoft: You get more for free when you sign in with your Microsoft account.
Get access to free online versions of Outlook, Word, Excel, and PowerPoint.Learn more.
Save your files and photos and access them from any device, anywhere.Learn more.
Earn points that can be redeemed for gift cards, charitable donations and sweepstakes entries. Learn more.
Your account gives you access to the Xbox network and community. Learn more.
Can't create a Microsoft account
Important: Addresses used for Microsoft accounts cannot be not reused. Even if an account was closed a long time ago, you cannot create a new account using the old email address.
If you cannot create a new Microsoft account, try one of these alternate options:
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Create your new account using an alternative sign-up method, such as an email address instead of a phone number.
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Create your new account using an alternate device.
If you are having trouble setting up a new PC with a new Microsoft account, try one of these alternate options:
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Use an existing Microsoft account to get started, then add your new account later.
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Set up your PC using a local account, then learn how to Change from a local account to a Microsoft account.
See also
Need more help?
Can't sign in?
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.Sign-in helper
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
Need more help?
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