Removing a sign-in verification method

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• You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

• If you do need to replace your security information, make sure you add new information first.

• If you request removal of all security information in your account, the account is put into a restricted state for 30-days. Your information doesn’t actually change in this time. During the 30-day restriction period, we cannot accept further changes or additions to security settings or billing information. Your account is still open and active, and you can still use your email, Skype, OneDrive and devices as usual. While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account. Learn more.