Applies ToOutlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 New Outlook for Windows

If there are features or workflows you use that aren't available in new Outlook as yet, you can toggle back to classic Outlook for Windows.

Toggling is designed to allow you to move back and forth as needed. We'll maintain the ability to run both classic and new Outlook side-by-side, which allows you to compare your experiences while working seamlessly across both products.

Note: If you're using a work or school account in Outlook and don't see the toggle, the admin in your organization may have turned this off. Contact your IT admin for help.

Set up Outlook to run side-by-side

  1. From classic Outlook, select the toggle to Try the new Outlook.

    toggling out of the new outlook screenshot

  2. From new Outlook, select the toggle to switch back to classic Outlook, new Outlook will close, and a feedback window appears.

  3. Respond to the feedback and click Submit. Each time you toggle back to classic Outlook from new Outlook, you're asked to provide feedback on your experience. This feedback, along with many other sources, helps drive the development of features, and informs our readiness for the next stage of new Outlook.

    Tip: To make opening both applications easier, pin each app icon to the taskbar or Start. To do this, right-click the respective icons and select Pin to taskbar or Pin to Start.

Tip: How to keep both versions of Outlook open

If you're planning to go back and forth between both versions, after installing new Outlook, pin both apps to the taskbar or Start .

  1. Go to Start  and begin typing Outlook

  2. Right-click Outlook (new) and select Pin to taskbar (or Pin to Start). Repeat for Outlook (classic).

    Screenshot showing Outlook in Start with Pin to taskbar

  3. From the taskbar you can then easily switch between the two apps.

    Screenshot of Outlook (new) and Outlook (classic) in the taskbar

Your feedback is important

If you skipped feedback when switching to classic Outlook, you can still leave feedback by going to the Outlook ribbon and selecting Help > Feedback. Use this feedback to let us know what you think and to tell us what you'd like to see in new Outlook in the future. We're listening!

Related articles

Getting started with the new Outlook for Windows

New and classic Outlook for Windows feature comparison

You can't open classic Outlook on a new Windows PC

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.