Recovery options in Windows
Support for Windows 10 will end in October 2025
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11.
If you're having problems with your Windows device, the following table can help you decide which recovery option to use:
|
Problem |
Recovery option |
|---|---|
|
You have problems installing, downloading or applying a Windows update |
|
|
Your PC isn't working well, and you recently installed an app |
|
|
Your PC isn’t working well, and it’s been a while since you installed an app or changed system settings |
|
|
Windows doesn't start or it keeps loading |
|
|
Windows doesn't start, and Startup Repair doesn't work |
System Restore |
|
Windows doesn't start, System Restore doesn't work, and you have a recovery drive |
|
|
Windows doesn't start, you don't have a recovery drive, and System Restore doesn't work |
|
|
You suspect your device has been infected |
|
|
Your PC isn't working well, and you recently installed an update |
|
|
Your PC isn't working well, and you recently installed a new version of Windows |
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