Applies ToMicrosoft 365 admin
Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

You can chat internally with your coworkers, or chat with a guest user, such as a customer or a partner. If guest access is turned on for your business, you can just type an email address to add a guest to a chat.

Start 1:1 or group chats to collaborate with a smaller group or to talk privately, and pin chats for quick access.

  1. In Chats, you can have 1:1 or group chats with people.

  2. Select New chat Select to start a new chat..

  3. Type the name of the person or people you want to contact.

  4. Select the down arrow to add a name to your chat group.

To make a video or audio call from a chat

  • Select Video call Select to start a video call. or Audio call Select to start an audio call. to call someone directly from a chat.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.