Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook on the web Outlook.com New Outlook for Windows

Automatic checks for new incoming and outgoing messages occur at several possible times, such as when you start Outlook and at automatic intervals as defined in Send/Receive Groups. By default, when your computer is online, email messages are sent automatically when you click Send.

At any time, you can override the automatic send/receive intervals to immediately send and receive messages.

Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?

If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select Classic Outlook and follow those steps instead.

Manually send and receive messages in new Outlook

  1. Select Image of Mail icon on navigation bar of new Outlook Mail from the navigation bar. 

  2. On the View tab, select Sync. You can also do this using keyboard shortcuts, press F9.

    Screenshot of the ribbon with a highlight of Sync on the View tab

    A status message appears at the bottom of the message list while Outlook is syncing.

Send and receive messages for all accounts in classic Outlook

  1. Select the Send / Receive tab on the ribbon.

  2. In the Send & Receive group, click Send/Receive All Folders.

    Keyboard shortcut    To send and receive messages for all accounts, press F9.

To send all messages in the Outbox, but skip checking for new messages, use the Send All command instead.

Manually send and receive messages for only one account in classic Outlook

  1. Select the Send / Receive tab on the ribbon.

  2. In the Send & Receive group, click Send/Receive Groups, point to the account for which you want to send/receive, and then click Inbox.

Manually send and receive messages in Outlook on the web or Outlook.com

In the web versions of Outlook, you can refresh your browser to check for new messages, but you can also use the Sync option on the ribbon.

  1. Select Image of Mail icon on navigation bar of new Outlook Mail from the navigation bar. 

  2. On the View tab, select Sync. You can also do this using keyboard shortcuts, press F9.

    Screenshot of the ribbon with a highlight of Sync on the View tab

    A status message appears at the bottom of the message list while Outlook is syncing.

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