Add recipients to the Safe Senders List in Outlook
Applies To
Outlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook on the web Outlook.com New Outlook for WindowsEmail addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to the Safe Senders list to confirm you'll always receive their messages in your inbox.
By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.
Notes:
-
If you use a work or school account in Outlook, and your organization manages mailboxes in the Global Address List (GAL), these contacts are also considered safe senders. This doesn't apply to Contacts and Mail Users in the GAL.
-
When you send a message to a person or organization that isn’t an Outlook contact, the recipient email address isn’t automatically added to the Safe Senders List. This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.
Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?
Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select the Classic Outlook tab and follow those steps instead.
Add recipients to Safe Senders List in new Outlook
-
If you have more than one account added to new Outlook, select the account you want to add the settings to.
-
Select Settings > Mail > Junk email.
-
Under Junk email, scroll down to Senders, and select the Safe senders and domains tab.
-
Select + Add safe sender, and enter the email address for the recipient you want to add.
-
Select OK, and then select Save.
Don't automatically include contacts in the Safe Senders List in new Outlook
-
Select Settings > Mail > Junk email.
-
Under Security options, clear the Trust email from my contacts check box.
Add recipients to Safe Senders List in classic Outlook
To add people to your Safe Senders List, do the following:
-
On the Home tab, in the Delete group, select Block Sender (or it might say Junk), and then select Junk E-mail Options.
-
On the Safe Senders tab, check the Automatically add people I e-mail to the Safe Senders List box.
Don't automatically include contacts in the Safe Senders List in classic Outlook
-
Click the Mail icon, and then click the Home tab.
-
In the Delete group, click Junk, and then click Junk Email Options.
-
On the Safe Senders tab, clear the Also trust email from my Contacts check box.
See also
Add recipients to Safe Senders List in Outlook on the web
-
Select Settings > Mail > Junk email.
-
Under Junk email, scroll down to Senders, and select the Safe senders and domains tab.
-
Select + Add safe sender, and enter the email address for the recipient you want to add.
-
Select OK, and then select Save.
Don't automatically include contacts in the Safe Senders List in Outlook on the web
-
Select Settings > Mail > Junk email.
-
Under Security options, clear the Trust email from my contacts check box.
Add recipients to Safe Senders List in Outlook.com
-
Select Settings > Mail > Junk email.
-
Under Junk email, scroll down to Senders, and select the Safe senders and domains tab.
-
Select + Add safe sender, and enter the email address for the recipient you want to add.
-
Select OK, and then select Save.
Don't automatically include attachments and other items in the Safe Senders List in Outlook.com
-
Select Settings > Mail > Junk email.
-
Under Security options, clear the check box Block attachments, pictures, and links from anyone not in my Safe senders and domains list.
Related topics
Add the sender of a message to your contacts in Outlook for Mac
Block or unblock senders in Outlook
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
