Applies ToSecurity

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Never call a number provided in an error message. Real Microsoft error messages never include a phone number to call.

Report a scam

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it.

Learn more about avoiding technical support scams

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.