How to change a birth date on a Microsoft account
Applies To
Microsoft account Microsoft account dashboardHow to change the date of birth varies depending on the current listed age and local laws requiring parental or guardian consent.
Expand a section below to learn more, depending on your age or error message.
How to change a birth date on an adult's Microsoft account
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Edit your Microsoft account profile using the credentials of the account you wish to update.Sign in
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Make your changes and select Save .
Some accounts have been created using the current date instead of a birth date - it's surprisingly common, and we are working to prevent account creation errors.
If you are an adult but have the wrong birth date on the account, you need to change the account information as if you were a child.
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Sign in to your Microsoft account, as if you were a childSign in
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Select Learn more about parent/guardian consent at the bottom of the information prompt.
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On the next screen, click Update account information .
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If prompted, enter your name and click Update .
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Next, you will see the screen to update your date of birth.
Tips:
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If a parent/guardian removes consent and the child account is removed from a Family Group the child account should automatically prompt for consent the next time you sign in.
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If that does not happen, click below to sign in and repeat the consent request.Sign in
How to change a birth date on a child's Microsoft account
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Using the adult Microsoft account that gave consent to the account, sign in to Manage child accounts.Sign in
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Select Edit this child's personal info and then follow the instructions.
Notes:
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If you don't see the child listed, you do not have permission to edit their information. It could be that another adult in your family has consent to manage the child.
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If you don't see "Edit this child's personal info", it could be they are no longer classed as a child, or they are above the statutory age in your country or region.
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Parents need to be at least 18 years old, except in Canada where they need to be at least 19 years old.
If you are an adult but have the wrong birth date on the account, you need to change the account information as if you were a child.
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Sign in to your Microsoft accountSign in
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Select Learn more about parent/guardian consent at the bottom of the information prompt.
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On the next screen, click Update account information .
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If prompted, enter your name and click Update .
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Next, you will see the screen to update your date of birth.
Need more help?
Use our interactive tool to help guide you to the right steps, or see the list of countries or regions that have statutory age limits for children.
Need more help?
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
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