FAQ for Skype for Business for iOS

What do you want to know?

• What's new in Skype_for_Business for iOS compared to Lync?

• Does Skype for Business for iOS have the same features as Lync 2013?

• When I make a Skype for Business call, does it use my mobile minutes?

• Why don’t I see all my conversation history on my mobile phone?
  
  Why does a Skype for Business for iOS call drop?

What's new in Skype for Business for iOS compared to Lync?

Skype for Business for iOS includes a new look and feel, at-a-glance view of your upcoming meetings and conversation history, easy call control, and other improvements. And, if your organization uses Skype for Business Server 2015, the ability to communicate with your Skype contacts using IM, audio call, and video call. For more information, see See what's new in Skype for Business for iOS and Android.

Does Skype for Business for iOS have the same features as Lync 2013?

In the initial release of Skype for Business for iOS, some features that were in Lync 2013 are not yet available. For more information, see Microsoft Knowledge Base article 3102247: Some Lync 2013 for iPhone/iPad features are missing in Skype for Business for iOS.

When I make a Skype for Business call, does it use my mobile minutes?

The Require Wi-Fi options for Voice, Video, and Meeting Content let you choose if you want to use the Wi-Fi network for audio and video calls. When you turn on Require Wi-Fi and a Wi-Fi connection isn’t available, Skype for Business tries to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Skype for Business call. As a result, your mobile minutes might be used.

Can I see my conversation history on my iOS device?

The conversation history on Skype for Business for iOS devices is now synced with Microsoft Exchange. This means that conversations that occur on your Skype for Business mobile device will be displayed on that device’s conversation history and also on Skype for Business.

Why does a Skype for Business for iOS call drop?

When a Skype for Business call on iOS starts on WiFi and then switches to a 3G or 4G network, the audio stops immediately. Additionally, you might experience the following symptoms:

• If you go back to the same WiFi connection within 30 seconds, the audio returns.

• If you don't go back to the same WiFi connection within 30 seconds, the call drops.

This is a known limitation of Skype for Business for iOS.

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