Back to the list of country or region

Microsoft's Limited Hardware Warranty

Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Japan.

Language

Purchase Date

Download Link

Japanese

On or after October 1, 2024

Download​​​​​​​

On or before September 30, 2024

Download

Protection Plan Terms and Conditions

Surface (Consumer)

Language

Purchase Date

Download Link

Japanese

On or after June 1, 2023

Download

On or after January 10, 2022, and on or before May 31, 2023

Download

Language

Purchase Date

Download Link

Japanese

On or after April 1, 2024

Download

On or after June 1, 2023, and on or before March 31, 2024

Download

On or after February 11, 2022, and on or before May 31, 2023

Download

On or after November 4, 2019, and on or before February 10, 2022

Download

Surface (Consumer), Xbox

Language

Purchase Date

Download Link

Japanese

On or after June 1, 2023

Download

On or after February 11, 2022, and on or before May 31, 2023

Download

On or after November 7, 2017, and on or before February 10, 2022

Download

Surface (Business, Enterprise, and Education)

Language

Purchase Date

Download Link

Japanese

On or after June 1, 2023

Download

On or after January 10, 2022, and on or before May 31, 2023

Download

Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.

Language

Purchase Date

Download Link

Japanese

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after October 25, 2022, and on or before May 31, 2023

Download

On or after December 22, 2021, and on or before October 24, 2022

Download

On or after February 1, 2020, and on or before December 21, 2021

Download

On or after December 13, 2018, and on or before January 31, 2020

Download

Language

Purchase Date

Download Link

Japanese

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after June 1, 2021, and on or before May 31, 2023

Download

On or after September 30, 2020, and on or before May 31, 2021

Download

Language

Purchase Date

Download Link

Japanese

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after February 1, 2020, and on or before May 31, 2023

Download

On or after December 13, 2018, and on or before January 31, 2020

Download

Language

Purchase Date

Download Link

Japanese

On or after June 1, 2023

Download

On or after January 10, 2022, and on or before May 31, 2023

Download

Surface Hub

Language

Purchase Date

Download Link

Japanese

On or after June 30, 24

Download

On or after June 1, 2023, and on or before June 29, 2024

Download

On or after December 21, 2021, and on or before May 31, 2023

Download

On or after April 28, 2021, and on or before December 20, 2021

Download

On or after April 22, 2019, and on or before April 27, 2021

Download

Services Terms and Conditions

Language

Download Link

Japanese

Download

Language

Download Link

Japanese

Download

Language

Download Link

Japanese

Download

Language

Download Link

Japanese

Download

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.