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Microsoft's Limited Hardware Warranty

Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Hong Kong SAR.

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after October 1, 2024

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On or before September 30, 2024

Download

English

On or after October 1, 2024

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On or before September 30, 2024

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Protection Plan terms and conditions

Surface (Consumer)

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after June 1, 2023

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On or after February 11, 2022, and on or before May 31, 2023

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On or after January 3, 2020, and on or before February 10, 2022

Download

English

On or after June 1, 2023

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On or after February 11, 2022, and on or before May 31, 2023

Download

On or after January 3, 2020, and on or before February 10, 2022

Download

Surface (Business, Enterprise, and Education)

: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after September 21, 2023

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

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On or after October 25, 2022, and on or before May 31, 2023

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On or after December 22, 2021, and on or before October 24, 2022

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On or after February 1, 2020, and on or before December 21, 2021

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On or after December 13, 2018, and on or before January 31, 2020

Download

English

On or after September 21, 2023

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On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after October 25, 2022, and on or before May 31, 2023

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On or after December 22, 2021, and on or before October 24, 2022

Download

On or after February 1, 2020, and on or before December 21, 2021

Download

On or after December 13, 2018, and on or before January 31, 2020

Download

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after September 21

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after February 1, 2020, and on or before May 31, 2023

Download

On or after December13, 2018, and on or before January 31, 2020

Download

English

On or after September 21, 2023

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after December 13, 2018, and on or before May 31, 2023

Download

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after September 21

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after June 30, 2021, and on or before May 31, 2023

Download

English

On or after September 21, 2023

Download

On or after June 1, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after June 30, 2021, and on or before May 31, 2023

Download

Surface Hub

Language

Purchase Date

Download Link

Chinese (Traditional)

On or after June 1, 2023

Download

On or after December 21, 2021, and on or before May 31, 2023

Download

On or after August 27, 2019, and on or before December 20, 2021

Download

English

Purchase on or after June 1, 2023

Download

Purchase on or after December 21, 2021, and on or before May 31, 2023

Download

Services terms and conditions

Language

Download Link

Chinese (Traditional)

Download

English

Download

Language

Download Link

Chinese (Traditional)

Download

English

Download

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