Last Updated: December 13, 2017
ISSUE
After you enter your product key and click Next, nothing happens and you cannot continue with your install of Office Premium PIPC.
Note: This issue is specific to a product only available in Japan.
STATUS: WORKAROUND
To avoid this problem, do the following:
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Close all open windows and go to: https://setup.office.com/.
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Sign in using an existing Microsoft account or create a new one.
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Enter your Office product key.
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Follow the remaining instructions to install Office.
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Related Topics
Fixes or workarounds for recent Office installation or activation issues