The Modern Translation feature in Microsoft 365 Apps is making changes that may require you or your tenant administrators to install an update if you are using the Current Channel (Windows and Mac), Monthly Enterprise Channel, Semi-Annual Enterprise Channel (Preview) July 2023, Semi-Annual Enterprise Channel July 2023, Semi-Annual Enterprise Channel January 2023, Semi-Annual Enterprise Channel Extended July 2022 and the Office Add-In Translator for Outlook.
Starting on Jan 22nd, 2024, the Translation feature will cease working. To avoid loss of functionality, please ensure that you updated your installation versions to match or be later than the below versions/build numbers.
Channel |
Version |
Build Number |
Release Date |
---|---|---|---|
Current (Windows) |
2311 |
17029.20108 |
December 12, 2023 |
Current (Mac) Word, PowerPoint, Excel, OneNote |
2309 |
16.77.1 (23091703) |
September 19, 2023 |
Monthly Enterprise Channel |
2310 |
16924.20180 |
December 12, 2023 |
Monthly Enterprise Channel |
2309 |
16827.20324 |
December 12, 2023 |
Semi-Annual Enterprise Channel (Preview) |
2308 |
16731.20460 |
December 12, 2023 |
Semi-Annual Enterprise Channel |
2302 |
16130.20868 |
December 12, 2023 |
Semi-Annual Enterprise Channel |
2208 |
15601.20832 |
December 12, 2023 |
Office LTSC 2021 and Office 2021 |
2108 |
14332.20615 |
December 12, 2023 |
Translator for Outlook (Office Add-In) |
NA |
1.1.0.0 |
June 2023 |
Teams Desktop |
23091422150 |
September 2023 |
|
Teams Mobile Android |
2023121501 |
November 2023 |
|
Teams Mobile iOS |
2023123001 |
November 2023 |
If you are not sure which version of Office you are using or what release channel you are on, see What version of Office am I using?.
If you are not sure when you get the latest changes, see When do I get the newest features for Microsoft 365?.
Installation updates
To install updates to your Microsoft 365 installation:
Follow the steps on Install Office updates - Microsoft Support
To install updates to Microsoft Teams:
Follow the steps on Update Microsoft Teams - Microsoft Support
To install updates to the Translator for Office Add-In:
Follow the steps on Translator for Outlook - Microsoft Support
To install updates for Outlook Android or iOS:
Follow the steps on Microsoft Outlook - Apps on Google Play
Follow the steps on Outlook for iOS (apple.com)
Latest updates for Microsoft 365 Apps
Learn about these here
To install updates for OneNote for Windows:
Follow the steps on Download OneNote
To prepare Outlook on the Web or Word for the Web:
Follow the steps on How to Clear Your Cache - Microsoft 365. For browsers other than Edge, please refer to the specific browser product pages.
What happens if I don’t update my installation after the date Microsoft will supply?
In Outlook, you will see: We couldn't translate your message at this time. Please try again later.
In Windows, you will see: ERROR Sorry, we can't load this feature. Please make sure you have network and/or Internet connectivity. Click "Retry" once you're back online.
In Word for the Web, you will see: Feature Error We couldn't connect to the catalog server for this feature.
In Outlook on the Web, you will see that the Translate button is no longer highlighted.
In Teams Mobile, you will see red text appear below the message saying: Can't translate this right now.
In Teams Desktop, you will see that the Translate button is no longer highlighted.