If you can't sign in to your Microsoft account, or need to change or reset your password, use the Microsoft Virtual Agent to guide you to the right place.
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Try the Microsoft Virtual Agent Our Virtual Agent can help answer your questions about your Microsoft Account. |
Contacting Support about accessing your Microsoft account
Important:
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To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details.
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They cannot do more than you can do for yourself with the forms available from the Virtual Agent.
