Last Updated: August 2, 2018
ISSUE
You may receive an unexpected pop-up regarding the Office license agreement "fine print" message and may also be unable to access Office.
STATUS: WORKAROUND
We've identified that a recent feature update has modified the storage location of the End User Licensing Agreement (EULA) acceptance information and is causing users to receive a pop-up message prompting them to accept the user agreement. We've initiated the process of reverting this update to mitigate impact.
In the meantime, if you receive a pop-up regarding the End User Licensing Agreement (EULA), clicking Accept should enable access to Office. Dismissing the pop-up may result in Office closing.
: The content of the licensing agreement has not changed.
More Resources
Ask the experts
Connect with experts, discuss the latest news, updates, and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Office users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
See Also
Fixes or workarounds for recent issues in Excel for Windows
Fixes or workarounds for recent issues in Word for Windows
Fixes or workarounds for recent issues in PowerPoint for Windows
Fixes or workarounds for recent issues in Access for Windows
