Use intelligent technology in Outlook on the web and Outlook.com

Joyful animations

Add a bit of flare to messages that you've received by enabling joyful animations. With joyful animations enabled, you'll see a burst of colorful shapes when you open a message that includes words like Happy Birthday or Congratulations.

Quick suggestions

As you compose a message, Outlook can highlight keywords and suggest helpful information, such as nearby restaurants or flight information. Select a highlighted keyword and suggestions will appear that you can choose and insert in your message.

Note: Quick suggestions are only available in English in the new Outlook.com.

Text predictions

If you’re typing and a text prediction appears that you want to accept, do one of the following:

Typing in Outlook.com or Outlook on the Web allows for text suggestions to appear as you're typing.

Press the Tab key
Press the Right arrow key

Note: Text predictions are only available in English at this time.

Ignore text predictions

If you’re typing and a text prediction appears that you don’t want to accept, just keep typing what you intended to write and the suggestion will disappear.

Turn off text predictions

At the top of the page, select Settings > Mail > Compose and reply.
Under Text predictions, clear the Suggest words or phrases as I type check box.

Suggested replies

When you receive a message in email that can be answered with a short response, Outlook suggests three responses that you can use to reply with a couple of clicks.

If one of the suggestions works for you, select it, and then select Send. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, select Report inappropriate text.

A screenshot of suggested replies

Note: Suggested replies are also available for Outlook on the Web, Outlook.com, Outlook for iOS, and Android, and Outlook for Windows, in the following languages: English, Spanish, Italian, French, German, Portuguese, Chinese Simplified, Chinese Traditional, Swedish, Russian, Korean, Czech, Hungarian, Arabic, Hebrew, Thai, Turkish, Japanese, Dutch, Norwegian, Danish, and Polish.

Schedule a meeting

One of the options you might see in suggested replies is Schedule a meeting. You can select it to quickly create a meeting request from the message.

Note: The Schedule a meeting suggested reply is only available for English world-wide in the new Outlook on the web and Outlook.com.

A screenshot of the suggested reply to schedule a meeting

Attach a file

One of the options you might see in suggested replies is Attach a file. You can select it to quickly add an attachment that you've recently worked with or that might be relevant to your conversation - or browse and attach documents regularly. Once a file is selected, a draft will be created with the attachment you selected.

Note: The Attach a file suggested reply is only available for English world-wide in the new Outlook on the web and Outlook.com.

Attaching suggested files in Outlook.

Turn off suggested replies

New Outlook on the web

Select Settings > Mail > Compose and reply.
Clear the check box for Show suggested replies.
Select Save.

Classic Outlook on the web

Select Settings > Mail > Suggested replies.
Clear the check box for Show suggested replies.
Select Save.

Suggested attachments

When you attach a file to a message, you can now choose from a short list of attachments that you've recently worked with or that might be relevant to your conversation. To learn more about attaching files, see Add pictures or attach files to emails in Outlook.

Meeting Insights

When you view a meeting event in your calendar, Outlook might show you content relevant to the meeting such as messages and files in your mailbox, files in your OneDrive for work or school account, or files you have permission to access in your colleagues' OneDrive for work or school accounts or your company’s SharePoint site.

Note: Meeting Insights are personalized for each person that receives them, so not everyone in the meeting will necessarily see the same suggested content. Meeting Insights will only show you content to which you have access.

Reminders appears based on your settings. Typically, you will get them 15 minutes before a meeting will start.

Reminder example for Outlook for the web.

Calendar peek appears when you click on a meeting in your calendar view.

Calendar Peek for Outlook for the web.

My Day panel appears when you click the My Day icon in the top right row of icons in the Outlook for the web page in your browser.

My Day calendar view My Day alternate view.

Message reminders

Message reminders are another way to stay on top of your email. When this feature is on, you'll see message reminders at the top of your inbox that remind you to reply to important messages that are older than 3 days. Only one message reminder will appear at a time. You may not receive message reminders if you do not frequently reply to messages.

Message reminder for Outlook

Turn off message reminders

At the top of the page, select Settings > Mail > Layout.
Under Message reminders, select Don't show message reminders.

Note: This feature is only available in English worldwide in the new Outlook on the web.

Still need help?

	To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here.
	For other help with your Microsoft account and subscriptions, visit Account & Billing Help.
	To get help and troubleshoot other Microsoft products and services, enter your problem here.
	Post questions, follow discussions and share your knowledge in the Outlook.com Community.