Last Updated: June 2, 2021
ISSUE
Outlook for the Mac crashes after adding an account or during email synchronization. You may also experience this crash on startup of the Outlook application. This will happen when a calendar event has a NULL OriginalStart property.
You may also be presented with a Microsoft Error Report that suggests updating your client.
STATUS: FIXED
A fix has been released in the latest client update version 16.47 or later. Install Office updates to receive this fix. If you cannot update Office at this time, please use the Outlook web client until you can.
More Resources
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.