Device support for SharePoint spaces

What is the recommended device configuration?

• SharePoint spaces works best on a PC which has the NVIDIA GTX 1060 or higher graphics card.

• We recommend that you use Windows Mixed reality headsets and the new Microsoft Edge browser.

What is the minimum hardware specification needed for Windows Mixed Reality?

• See the Minimum PC hardware guidelines.

How do I optimize my laptop performance for SharePoint spaces?

On a PC: To bump your CPU performance to 100%, in the lower right part of the taskbar, select the battery icon. Then, move the slider to the right ("Best performance").

If your laptop has multiple GPUs, use the better GPU in the browser(s) all the time. For more info, see How to force Microsoft Edge to use the best GPU Windows 10.

What mobile devices does  SharePoint spaces support?

SharePoint spaces is designed as an immersive experience. Larger screen devices will generally offer a better experience.

Most recent-generation Android devices will work with SharePoint spaces. Support for iOS devices is limited due to Safari's limited support for WebGL. Certain spaces may not function properly on iOS devices.

Due to limited compute, memory, etc. use of complex 3D models or large 360° images may result in poor performance or prevent a space from loading on mobile devices.

Tethered (wired) headsets

• Other than Windows Mixed Reality headsets (including Samsung and Acer), we support the Oculus Rift and Rift S.  

• HTC Vive is not currently supported, but support is planned.

Untethered (wireless) headsets

• Our support for the Oculus Quest is currently in a preview beta.

Issues viewing the space in a headset.

• Make sure you are connected to the internet.

• Ensure you have run through your headset setup to map the physical space.

• Make sure your browser supports WebXR and your headset.  Ensure WebXR is enabled in browser settings for Edge, Chrome, or Firefox.

Headset appears to be in sleep mode or timed out.

• In most cases, the headset should get re-activated after you select the Headset option. In case it doesn't, try restarting your computer.

• Check your device on a non-SharePoint spaces site. You can test on a Babylon.js site, for example, to see if virtual reality works on your machine.

Does my browser support WebGL?

For the best experience, use the new Microsoft Edge, Chrome, or Firefox browser that supports WebGL 2. To check if your browser supports WebGL 2, visit the WebGL 2 test site.

We also support Safari and Microsoft Edge Legacy (version 18+) with WebGL 1, but performance and visual quality may be degraded compared to browsers that support WebGL 2. The experimental WebGL 2 feature in Safari is not supported. Internet Explorer 11 is not supported.

A message says hardware acceleration is disabled in my browser.

Make sure your browser has hardware acceleration enabled. In Microsoft Edge, this setting can be accessed by typing edge://settings/system in the address bar. For Chrome, use chrome://settings/system.

You may also have to adjust hardware acceleration settings that are managed by your operating system.