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Microsoft's Limited Hardware Warranty

Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Mexico.

Language

Purchase Date

Download Link

Spanish

On or after October 1, 2024

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On or after September 21, 2023, and on or before September 30, 2024

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On or before September 20, 2023

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Protection Plan terms and conditions

Surface (Consumer), Xbox

Language

Download Link

Spanish

Download

Surface (Business, Enterprise, and Education)

Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.

Language

Purchase Date

Download Link

Spanish

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 15, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

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On or after November 08, 2022, and on or before June 14, 2023

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On or after December 22, 2021 and on or before November 07, 2022

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On or after October 21, 2020 and on or before December 21, 2021

Download

Language

Purchase Date

Download Link

Spanish

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 15, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after August 5, 2020, and on or before June 14, 2023

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On or after March 14, 2014 and on or before August 4, 2020

Download

Language

Purchase Date

Download Link

Spanish

On or after June 30, 2024

Download

On or after September 21, 2023, and on or before June 29, 2024

Download

On or after June 15, 2023

(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)

Download

On or after November 08, 2022, and on or before June 14, 2023

Download

Surface Hub

Language

Purchase Date

Download Link

Spanish

Purchased on or after June 30, 2024

Download

Purchased on or after June 15, 2023, and on or before June 29, 2024

Download

Purchased on or after December 21, 2021, and on or before June 14, 2023

Download

Purchased on or after October 21, 2020 and on or before December 20, 2021

Download

Services Terms and Conditions

Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Mexico.

Language

Download Link

Spanish

Download

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