Note: The information in this article applies to both Clipchamp for personal accounts and Clipchamp for work. The captions feature varies slightly in the design and tutorial.
Make your videos more accessible and easier to watch on mute by adding subtitles. Our intuitive captions feature automatically detects what’s said in a video or audio track, then generates real-time subtitles in just one click.
Please note: The autocaptions feature is only compatible with video and audio assets that include voice.
Find out how to add captions to your videos in the following sections:
Autocaptions can be used for:
-
Generating a transcript located in the captions tab.
-
Indexing your video to easily go directly to a specific timestamp using the transcript.
-
Creating subtitles for a video automatically.
The feature is available in many languages, see the full list of languages here.
Note: When using the autocaptions feature, Clipchamp must use Azure Cognitive Services to process your video's audio to generate your captions.
How to download the SRT file from the autocaptions
SRT is a standard format for representing subtitles, also known as SubRip Subtitle file format. SRT files give you the option to add subtitles to a video after it’s produced.
You can download the SRT file for the captions in your video by clicking on the download captions button in the captions tab on the property panel.
Find out how to add captions to your videos in the following sections:
Autocaptions can be used for:
-
Generating a transcript located in the captions tab.
-
Indexing your video to easily go directly to a specific timestamp using the transcript.
-
Creating subtitles for a video automatically.
The feature is available in many languages that you can choose from, see the full list of languages here.
Note: When using the autocaptions feature, Clipchamp must use Azure Cognitive Services to process your video's audio to generate your captions.
Troubleshooting when captions aren't working
When you turn on the captioning feature and there is an error during the processing such as incorrect captions getting generated or no captions appearing even after some time, here are some suggestions you can try to resolve the issue:
-
Reload the browser tab Clipchamp is open in, or close and reopen the Clipchamp app in Windows, then try captioning again.
-
Remove your clip from the editing project, add it again and try captioning again.
-
Turn off auto-captioning, export the project, then import the resulting MP4 video in your project and try the captioning with the new clip version. The background for this suggestion is that if your original input video was of a different format such as WebM, converting it to MP4 can lead to the captioning feature recognizing its audio track correctly.
-
Try the captioning with a different source video to test if the issue lies with one particular input file.
-
Check if your computer's firewall (or your organization's firewall, if you're in a corporate network) or a browser extension you might have installed is blocking connections to the Azure speech to text service. Either whitelist the connection, disable the browser extension on Clipchamp, or connect to another Wifi network to test if autocaptioning starts working.
Frequently asked questions
Who has access to the data? Learn more].
No one has access to the data. Microsoft Automatic Speech Recognition (ASR) involves no human intervention, meaning no one will have access to the audio at any time. [Does Clipchamp store any caption data?
Yes. Caption data is stored with your Clipchamp video, which can only be accessed by yourself.If I don't want Clipchamp to process this data to begin with, can I prevent it?
Yes. If you don’t want Clipchamp to process any captions-related data, simply do not turn on the auto-captioning feature.Important: Microsoft reserves the right to restrict transcription and translation services, with reasonable notice, in order to limit excessive use and/or fraud and to maintain service performance.