Applies ToExcel 2016 Word 2016 PowerPoint 2016 Excel 2013 Word 2013 PowerPoint 2013

Last Updated: October 29th, 2020

ISSUE

We’ve received reports from some Excel, Word, and PowerPoint users who are experiencing crashes when running 2016 or 2013 versions of these applications with older versions of GigaTrust software (before version 11.2).

STATUS: FIXED

These problems should be fixed if you update to GigaTrust version 11.2 or higher. For additional information about GigaTrust, visit the GigaTrust website.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest news, updates, and best practices, and read our blog.

Microsoft Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Office users.

Office Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Provide feedback

See Also

Fixes or workarounds for recent issues in Excel for Windows

Fixes or workarounds for recent issues in Word for Windows

Fixes or workarounds for recent issues in PowerPoint for Windows

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.