Use a screen reader to save an image or attachment from an email in Outlook
Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook.com Outlook for iOS Outlook on the web for Exchange Server 2016

This article is for people with visual or cognitive impairments who use a screen reader program such as Microsoft's Narrator, JAWS, or NVDA with the Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support home or Fixes or workarounds for recent office issues.

Use the new Outlook with your keyboard and a screen reader to save an embedded image or an attached file from an email to your computer. We have tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques.

Decorative icon. Need instructions on how to save an attached file from an Outlook email, but not using a screen reader? Refer to Open or save attachments.

Notes: 

In this topic

Save an attachment from an email

You can save attachments one by one to your computer or to OneDrive.

  1. Navigate to and open the email that contains the attachment you want to save.

    Tip: When browsing your mailbox, you hear "Has attachments" after the sender's name if the message contains one or more attachments.

  2. Press the Tab key until you find the attachment you want to save.

  3. Press the Tab key until you hear "More actions, button collapsed," and then press Spacebar.

  4. Do one of the following:

    • To download the attachment to the Downloads folder on your computer, press the Down arrow key until you hear "Download," and then press Enter. You hear a notification when the file has finished loading.

    • To save the attachment to OneDrive, press the Tab key until you hear: "Save to OneDrive, Microsoft." Press Enter.

Save all attachments at once

Instead of saving the attachments one by one, you can also save all the attachments in one go.

  1. Navigate to and open the email that contains the attachments you want to save.

  2. Do one of the following:

    • To download the attachments to the Downloads folder on your computer, press the Tab key until you hear "Download all, button," and then press Enter. You hear a notification when the file has finished loading.

    • To save the attachments to OneDrive, press the Tab key until you hear "Save all files to OneDrive, Microsoft," and then press Enter.

Save an inline image

You can save an image that's been inserted inline in the message body to your computer.

  1. Navigate to and open the email that contains the inline image you want to save.

  2. Press the SR key+Right arrow key until you hear: "Image."

  3. Press Shift+Enter. The image opens in a separate window.

  4. Press the Tab key or Shift+Tab until you hear "Download," and then press Enter. You hear a notification when the file has finished loading. The image is downloaded into your Downloads folder.

See also

Use a screen reader to insert a picture or image in an email in Outlook

Use a screen reader to format text in your email in Outlook

Keyboard shortcuts for Outlook

Basic tasks using a screen reader with email in Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

What's new in Microsoft 365

Screen reader support for Outlook

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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