Send an email message based on a template
Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013

Use email templates to send messages that include information that doesn't change from message to message. You can compose a message and save it as a template, then reuse it anytime you want it, adding new information if needed. These instructions assume you've already created and saved a message template. For instructions on creating a message template, see Create an email message template.

These instructions assume you've already created a message template. To create an email message template, see Create an email message template.

To use an email message template, use the following steps:

  1. Select New Items > More Items > Choose Form.

  2. In the Choose Form dialog box, in Look In, click User Templates in File System.

  3. The default templates folder is opened. The folder location (in Windows 7 and later operating systems) is c:\users\username\appdata\roaming\microsoft\templates. If your template is saved in a different folder, click Browse, and then select the template.

  4. Select the template, and then click Open.

  5. Make any additions or revisions to the recipients in the To, Cc, or Bcc boxes and any changes to the subject and message body.

    Note: Changes made aren’t saved to the template. If you use the Save command, this creates a draft of your message, but won’t update the template. To update the template, follow the steps for saving a new template in Create an email message template.

  6. Click Send.

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