Applies ToOutlook for Microsoft 365

Last Updated: November 10, 2023

ISSUE

When typing an email and pressing the Enter key letters from your signature appear vertically.

This issue reproduces when the Outlook Signature contains 2 consecutive <br> tags. For example:

<html>     <body>Regards<br><br>User Name</body> </html>

STATUS: FIXED

The Outlook and Word Teams made a service side change to fix the issue. The fix is at 100% of production as of 11/9/2023. It can take up to four hours for the client to pick up the change from the service. If after four hours you still see the issue restart the Outlook client to ensure the change is picked up.

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See Also

Fixes or workarounds for recent issues in Outlook for PC

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