Intermittent printing issues in Word and Publisher - Microsoft Support

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Applies To

Word for Microsoft 365 Word 2021 Word 2019 Word 2016

Last Updated: October 11, 2019

ISSUE

After updating to Windows 10 Build 18362.357, the print spooler service may intermittently have issues completing a print job in Word and Publisher and will cancel or fail.

STATUS: FIXED

This issue is fixed with Windows update patch KB4517389and was release on 10/8. To get the latest update immediately, open Word and choose File > Account > Update Options > Update Now.

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