Applies ToOffice for business Office 365 Small Business Microsoft 365 admin Outlook on the web Outlook on the web for Exchange Server 2016

Outlook on the web is the web-based version of Outlook used by organizations. You need to sign in with a work or school account to access this web-based version of Outlook. Your work or school account is typically assigned to you by someone in your organization.

To access the web-based version of Outlook using a Microsoft account, see How to sign in or out of Outlook.com.

Sign in to Outlook on the web with your work or school account

  1. Go to outlook.office.com.

  2. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account.

  3. Select Sign in. (If you're signed into Microsoft365.com, select Outlook from the App Launcher app launcher.)

If you signed in with a Microsoft account such as an Outlook.com, Hotmail, Live, or MSN email account instead of your work or school account, sign out, and then sign in again using the correct account. Not sure which account you're signed in with? Select Account manager in the Outlook navigation header. If you're not signed in with the account you want, select Sign out and start the process again, or select Sign in with a different account and follow the prompts using the work or school account you want to access.

Sign in to Outlook on the web with your work or school account

  1. Go to login.partner.microsoftonline.cn and sign in with your work or school account username and existing password.

  2. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account.

  3. Select Sign in and then select Outlook from the App Launcher app launcher.

If you signed in with a Microsoft account such as an Outlook.com, Hotmail, Live, or MSN email account instead of your work or school account, sign out, and then sign in again using the correct account. Not sure which account you're signed in with? Select Account manager in the Outlook navigation header. If you're not signed in with the account you want, select Sign out and start the process again, or select Sign in with a different account and follow the prompts using the work or school account you want to access.

Sign in to Outlook on the web with your work or school account

  1. Go to portal.office.de and sign in with your work or school account username and existing password.

  2. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account.

  3. Select Sign in and then select Outlook from the App Launcher app launcher.

If you signed in with a Microsoft account such as an Outlook.com, Hotmail, Live, or MSN email account instead of your work or school account, sign out, and then sign in again using the correct account. Not sure which account you're signed in with? Select Account manager in the Outlook navigation header. If you're not signed in with the account you want, select Sign out and start the process again, or select Sign in with a different account and follow the prompts using the work or school account you want to access.

Problems signing in or out?

I forgot my password or it's not working

If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password.

If your admin has given you permission to reset your password go to, passwordreset.activedirectory.windowsazure.cn/. Contact your admin if you don't have permission to change your password.

If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password. 

For additional help see, I forgot the username or password for the account I use with Microsoft 365.

I don't know how to sign out

To sign out of Outlook on the web:

  1. Select Account manager in the Outlook header.

    Screenshot of Account manager in Outlook on the web

    If you don't see your picture at the top of screen, check to see if ad blocking is turned on. Sometimes this prevents the picture from showing.

  2. Select Sign out.

I want to stop signing in automatically

To prevent Outlook on the web from signing you in to your work or school account automatically, clear the Keep me signed in check box the next time you sign into Microsoft 365.

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