Applies ToOutlook for iOS

To enable background download of emails you need to enable notifications for our app within the app and iOS Settings. Please note that if you force-quit our app, background download of emails will stop working.

Enable/disable Background App Refresh in the iOS settings: Settings > Scroll down to our app > toggle on/off Background App Refresh. These are also the required steps to enable the app badge to update in the background.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.