Last updated: November 2, 2017
ISSUE
You may get this error when you try to export to PDF in Word 2016: "Export failed due to an unexpected error."
This can occur when the Table of Contents page has a different orientation than the content.
STATUS: WORKAROUND
Our engineering team is working on a fix. In the meantime, you can try one of the following workarounds:
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In your Word document, go to File > Print and choose the Microsoft Print to PDF option.
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Upload your document to OneDrive, open it in Word for the web and then click on File > Save As > Download as PDF.
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Use one of the free 3rd party PDF converters that install themselves as printers.
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