For details about calling capabilities in specific web browsers, see Get clients for Microsoft Teams, Web client section.
Place calls
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
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End-to-end encryption (E2EE) for one-to-one Teams calls |
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- |
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Voice Over IP (VOIP) and Public Switched Telephone Network (PSTN*) calling |
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Edge and Chrome only |
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Reverse Number Lookup (RNL) based on AAD or telephone company info |
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Edge and Chrome only |
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Number normalization rules/number translation rules |
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Edge and Chrome only |
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Speed dial |
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Edge and Chrome only |
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Call history |
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Edge and Chrome only |
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Find and call Teams users in other domains (federated calling) |
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Edge and Chrome only |
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Call people who use Skype for Consumers or Skype for Business |
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Edge and Chrome only |
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Start a group call or join a group call in progress |
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Edge and Chrome only |
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Location provided for emergency calls (dynamic emergency calling) |
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- |
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Call from contact card |
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Edge and Chrome only |
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Dial by name |
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Dial an extension |
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Edge and Chrome only |
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"/call" command |
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Edge and Chrome only |
- |
|
Answering and during a call
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
---|---|---|---|---|---|
Record and transcribe one-to-one calls made to PSTN and VOIP numbers* |
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- |
- |
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VOIP call controls (hold, mute, video on/off, screen sharing) |
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Edge and Chrome only |
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PSTN* call controls (hold, mute) |
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Edge and Chrome only |
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Add others to a call (VOIP and PSTN* numbers) |
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Edge and Chrome only |
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Blur background during video calls |
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|
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- |
Custom background during video calls |
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- |
Video preview on hover |
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- |
- |
- |
One-on-one call recording |
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- |
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Caller ID |
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Edge and Chrome only |
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Closed captions |
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- |
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Transfer and forward
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
---|---|---|---|---|---|
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Edge and Chrome only |
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Transfer calls (blind, ring back, consult) |
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Edge and Chrome only |
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Transfer calls between desktop and mobile |
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Edge and Chrome only |
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Edge and Chrome only |
|
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|
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Edge only |
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Voicemail and settings
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
---|---|---|---|---|---|
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Edge and Chrome only |
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Send missed calls to voicemail |
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Edge and Chrome only |
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Secondary ringer |
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Edge and Chrome only |
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Music on hold |
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Access to Calls section in Settings (full or partial) |
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Edge and Chrome only |
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Advanced calling features
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
---|---|---|---|---|---|
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Edge and Chrome only |
- |
|
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- |
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Block calls |
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Edge and Chrome only |
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Play a busy signal to incoming callers when on another call (busy on busy) |
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Edge and Chrome only |
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Allow priority access to certain contacts when status is Do Not Disturb |
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Edge and Chrome only |
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TTY support |
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- |
- |
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Call queue with shared voicemail |
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Edge and Chrome only |
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Auto attendant with shared voicemail |
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Edge and Chrome only |
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Make PSTN calls during internet outages (Survivable Branch Appliance) |
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Edge and Chrome only |
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Callto: protocol (use Teams as telephone) |
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Edge and Chrome only |
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Contact Center as a Service integration, including call recording |
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Edge and Chrome only |
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*Requires purchase of a Microsoft Teams Calling Plan or a third party calling plan via Operator Connect, Teams Phone Mobile, or Direct routing.
Note: Last update 09/18/2023.