Last Updated: Feb 12, 2019
ISSUE
When you search in Outlook the following error occurs:
-
"Outlook cannot perform the search."
: This only occurs if Outlook is on Windows Server 2016 Terminal Server or Windows Server 2016 Remote Desktop Server.
This issue may occur after installing the following Windows Update:
KB 4467684: November 27, 2018—KB4467684 (OS Build 14393.2639)
STATUS: FIXED
The issue is fixed in the Windows 10 February Public Update KB 4487026.
If you cannot install the update right away you can fix it using this workaround:
As a workaround, you can open your Windows command prompt, type sfc /scannow, press Enter and restart Outlook to alleviate the symptoms.
More Resources
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
See Also
Fixes or workarounds for recent issues in Outlook for Windows