To ensure messages from known addresses or domains don't get moved to your Junk Email folder, add them to your safe senders list:
-
Open your Safe Senders settings.
-
Under Safe senders and domains, enter the email address or domain you want to add, and select Add.
-
To add a mailing list to your safe senders, enter the mailing list under Safe mailing lists and select Add.
-
Select Save.
Learn more
Still need help?
|
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. |
|
|
For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
|
|
To get help and troubleshoot other Microsoft products and services, enter your problem here. |
|
|
Post questions, follow discussions and share your knowledge in the Outlook.com Community. |