Applies ToOneDrive (work or school) OneDrive (home or personal) OneDrive for Mac OneDrive for Windows

Duplicate files may be caused by credentials that need to be refreshed.

  1. In the Windows search box, enterWindows Credentials and press Enter.

  2. Select the down arrow for OneDrive Cached Credential, then select Remove.

  3. Restart OneDrive.

For more info, see Duplicate files in OneDrive.

Facebook LinkedIn Email

Need more help?

Want more options?

Discover Community

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Microsoft 365 subscription benefits

Microsoft 365 training

Microsoft security

Accessibility center

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Ask the Microsoft Community

Microsoft Tech Community

Windows Insiders

Microsoft 365 Insiders