There are several ways to get Microsoft Teams. First, look at the plans and pricing for Microsoft Teams to decide which version is the best fit for you. Then you can get Microsoft Teams or sign in. To learn more about how to get the different versions of Microsoft Teams, keep reading.
Get Microsoft Teams (for work, school, or government)
An IT administrator can verify if you have Microsoft Teams as part of Microsoft 365. If your organization already has Microsoft Teams, you can access it by signing in to Microsoft Teams.
If you can’t sign in, you might need your IT admin to turn on Microsoft Teams and configure settings (for example, updating firewall policies). Learn more about signing in with your work or school account.
If you're an IT admin, here's the information you need to enable and configure the app. If you make software purchases for your organization, you can:
Make sure you’re signed in with the correct account.
Business accounts can acquire one of these license plans:
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Business Basic
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Business Standard
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Business Premium
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Microsoft Teams Enterprise or Microsoft Teams Enterprise EEA
Education accounts need one of these plans:
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Microsoft 365 A1, A1 Plus, A5, or A3 (if you purchased E3 prior to its retirement)
US Government accounts need one of these plans:
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Microsoft 365 Government G1, G3, G5 (Learn more about Microsoft 365 Government plans.)
If you’re signed in to the right business, school, or government account, your company's IT administrator might need to give you access to Microsoft Teams. IT administrators might also need to configure some options, such as updating firewall policies, so you can fully use Microsoft Teams.
Note: Microsoft Teams is off by default for Microsoft 365 A1 suite users, but your admin can turn it on.
If you’re licensed for a non-suite plan like Skype for Business Online Plan 2, talk to your IT admin about changing your license or purchasing additional licenses for your company. After you have the right plan, your IT admin will need to make some changes for full functionality.
If you're an IT admin, you can:
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Learn how to manage Microsoft Teams settings.
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Visit the documentation page for IT admins.
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Check out the training videos available at the Office Training Center.
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See the list of IP URLs and IP address ranges for Microsoft Teams.
Get a free version of Microsoft Teams (for work, school, or friends and family)
If you don’t have Microsoft 365 and you don’t use a business or school account, you can get a basic version of Microsoft Teams. All you need is a Microsoft account. To get a basic free version of Microsoft Teams:
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Make sure you have a Microsoft account. If you’re using Skype, OneDrive, Outlook.com, or Xbox Live, then you already have an account, but if you don’t have one, it’s free to create a new Microsoft account.
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Enter the email you use for your Microsoft account.
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Choose the version you want to get:
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For work and organizations (also called “Teams free” or “for work”). To learn more about this option, see Welcome to Microsoft Teams free, which includes links to sign up for the free work version, inviting others, getting started, and more.
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For school (also called “For education”). To learn more, see Microsoft Teams for Education.
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For friends and family (also called “Teams for life” or “For home”). To learn more, see Sign in, sign up, sign out and add a new account where you can learn the different steps for mobile, desktop, and the web.
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Select Next and follow the prompts.
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When you've completed the steps, choose which Teams app you want to download (Windows or web).
Note: If you want to download the free desktop or mobile app for the home version, you can go to www.microsoft.com/microsoft-teams/teams-for-home.
Continue using Teams when your trial is about to expire
If you're using a Teams trial and it's about to expire, reach out to your IT admin. They can upgrade you by following the instructions here.
Troubleshooting
If you're having trouble getting Microsoft Teams or signing in, see:
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