The new browser recommended by Microsoft is here
Get speed, security, and privacy with the new Microsoft Edge .
Here are some solutions to common problems with Microsoft Edge. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to navigate to specific webpages,select from the following to get going again.
If Microsoft Edge doesn't open
Restart your PC and then reopen Microsoft Edge . Select the Start button, then select Power > Restart . If you have Windows updates pending, you'll see Update and restart.
Run Windows Update to help correct problems by replacing outdated files, updating drivers, and fixing vulnerabilities.
To check for updates, select the Start button, then select Settings > Update & Security > Windows Update , and then select Check for updates. If Windows Update says your PC is current, you have all the current updates.
Repairing the browser won't affect anything, but resetting will remove your history, cookies, and any settings you might have changed. To find these options, select the Start button, then select Settings > Apps > Apps & features > Microsoft Edge > Advanced options.
If Microsoft Edge opens but stops working
Your browser automatically saves temporary Internet files to help pages load faster. Clearing this cache will sometimes fix page display problems. If you can open Microsoft Edge, select History > Clear history. Select Browsing history and Cached data and files, and then select Clear.
If you can open Microsoft Edge, select History > Clear history. Select all boxes, and then select Clear.
If the problem continues, look for answers and report issues in the Microsoft Edge forum. Select Settings and more > Help and feedback , and then select Send feedback. The Microsoft Edge team is always looking at feedback and working on issues.
